PURCHASE AND PAYMENT 购买与付款

We accept the following forms of payment: VISA or MASTER Credit/Debit Cards, Interbank-Transfer, FPX, TnGo e-Wallet. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in Malaysian Ringgit (MYR).

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amount upon placing your order.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

我们接受以下付款方式: VISA或MASTER信用卡/借记卡、银行间转账、FPX、TnGo电子钱包。 在通过本网站进行产品订购时,您同意提供最新、完整、准确的购买和帐户信息。您也同意及时更新帐户和付款信息,包括电子邮件地址、付款方式和付款卡的有效期,以便我们可以顺利完成您的订购交易,并根据需要与您联系。根据需求,购买价格将加入营业税。我们也可能随时更改价格。所有付款均以马来西亚零吉作交易。

您同意按照订购产品时的价格和所选择的运送费以支付所有费用,并且授权我们在落定订购单时向您选择的付款单位收取此款项。

在我们已要求付款或已收到款项,我们依然保留权利纠正价格上的错误。

我们保留权利拒绝通过本网站下达任何订购。我们可以自行决定限制或取消每人、每个家庭或每个订单的购买数量。这项限制包括了在同一名顾客帐户下的订单、相同付款方式、在同一张账单下或相同送货地址的订单。我们保留权利限制或禁止相信是来自经销商、转售商或分销商所下达的订购单。

SHIPPING POLICY

Before you proceed with your order, kindly take note of the following :

Your ‘Shipping Address’ is where our products will be delivered. Our delivery guys may contact the recipient on the day of delivery. Please ensure that this is the recipient’s correct and valid phone number.

Upon receiving the products, kindly check and contact us immediately should there be any defects or damages or wrong items.

All Limmengkee.com orders are shipped out from our Kuala Lumpur store to your address by road transportation.

We mainly use:

  • J&T Express
  • SkyNet
  • PosLaju
  • Pigeon
  • CJ Century
  • Aramex
  • DHL

Goods delivery is estimated to reach you in 3-5 working days.

在订购产品之前,请先了解以下几点:

您的“收货地址”就是我们递交产品的地点。我们的送货员可能会在送货当天联络收件人,请确保收件人的电话号码正确及有效使用。

请在接收产品时进行检查,如果发现产品有任何缺陷、损坏或不符合您所订购的,请立即联系我们。

所有通过Limmengkee.com订购的产品将以陆路交通工具从我们的吉隆坡商店运送到您的收货地址。

我们所使用的运输公司有:

  • J&T Express
  • SkyNet
  • PosLaju
  • Pigeon
  • CJ Century
  • Aramex
  • DHL

产品运送预计在3-5个工作日内完成。

REFUND / PRODUCT EXCHANGE POLICY 退还产品/退款政策

Cancellation of order

Once your orders have been placed, there will be no refunds nor can any changes be made.

Damages and issues

Please check your products upon receiving and contact us immediately if the product/s is/are defective, damaged or wrong item. This will enable us to evaluate the issue and attend to it immediately.

If a complaint is made a day after the delivery date, we will not be responsible for full refund or exchange of any new product due to many factors that can be affecting the product’s quality, taste and overall presentation. Partial refund will only be made as per case basis.

取消订购单

一旦订购单落定后,我们将不会接受退款及不能进行任何更改。

产品损坏/差误

请在接收产品时进行检查,如果发现产品有任何缺陷、损坏或不符合您所订购的,请立即联系我们,以便我们可及时作出处理。

如果在接收产品后的第二天才提出投诉,基于存有许多影响产品质量、 味道和整体外观的因素,我们将无法全额退款或更换新产品。部分退款仅可根据各别情况而定。